Ambulant Disabled and Wheelchair Users
To enable us to best cater for your needs, please call the Box Office on 01483 304384 in advance to discuss your booking and we will do our very best to help.
Whilst seating is unreserved, we aim to accommodate requests for specific seating wherever possible. Please ask at the time of booking.
Concession price tickets are available for patrons who are registered disabled. Registered disabled patrons who are unable to attend without a carer will automatically be offered a complimentary ticket for their carer. This is only applicable to bookings made over the phone.
Staff are on hand at every performance to help patrons get to and from their seats.
Holy Trinity Church has full wheelchair access from High Street and Sydenham Road (car park).
A wheelchair ramp is accessible from the High Street side of the church; from the car park follow signs around the churchyard. A portable ramp will give access to the final small step into the church.
There is a toilet with wheelchair access.There is designated disability parking at Castle Street Car Park.
Please speak to the Box Office when booking with regards to any specific requirements and we will do a very best to accommodate you.
Hearing and guide dogs are welcome at all performances. Please note that performances can involve loud noises.
We regret we cannot yet provide a hearing induction loop or BSL performances at our productions. We are investigating this for the future.
Audio Described Performances we are currently awaiting confirmation of this. If you would like to register your interest please email us.
However, if you do suffer from impaired vision or hearing we may be able to seat you on the front row. Please ask the Box Office when booking.