Refunds and Exchanges
All tickets are non-refundable
However, we will be happy to exchange tickets for another performance of the same production if you contact the Box Office no later than 48 hours before the performance you have booked for. Exchanges are subject to availability and at the discretion of the Management.
There is a £2.50 administration charge for each exchanged ticket.
PLEASE NOTE: TICKET EXCHANGES ARE ONLY AVAILABLE FOR INDOOR PERFORMANCES AND DO NOT APPLY TO OUR OPEN-AIR PRODUCTIONS.
In the event of a cancelled or abandoned performance due to circumstances outside of the Management’s control, tickets may be exchanged for any remaining performance during the same season subject to availability. Please retain your ticket for validation purposes.
Seating is unallocated, so early arrival will ensure a better selection. The Box Office, Bar and Foyer will be open 1 hour before the performance begins.
Holy Trinity Church is a heated venue, but please feel free to bring extra layers if you wish. Rugs and cushions are available for hire.
There will be an on-site licensed bar and only alcohol purchased from here may be consumed at the venue.
Latecomers may not be admitted until there is a suitable break in the action.
Smoking and the use of mobile phones, cameras and other recording equipment is not permitted.
The Management reserves the right to refuse admission and make changes to the advertised programme.
Our venues are beautiful places and take a lot of work to look after, please respect this during your visit, and the environment of local residents when leaving the church.
The Management kindly ask that you take any litter with you when leaving the venue.
Guildford Shakespeare Company Trust Ltd.
Charity Reg No. 1139526 / Co. Reg No. 07458841
Reg. Office: Suite 5B, The Oast House, 5 Mead Lane, Farnham, Surrey, GU9 7DL