Refunds and Exchanges
All tickets are non-refundable & non-exchangeable
In the event of a cancelled or abandoned performance due to circumstances outside of the Management’s control, tickets may be exchanged for any remaining performance during the same season subject to availability. Please retain your ticket for validation purposes.
Performances are never cancelled before the advertised starting time, and only then in the event of extreme bad weather. Once underway a performance will continue even if it does begin to rain, and the company will make every effort to complete the performance. The Management reserves the right to stop and start the action as necessary.
If cancellation or abandonment is unavoidable, you may exchange your ticket for any remaining performance during the same season subject to availability. In this instance, please retain your ticket for validation purposes. Refunds are NOT given.
Decisions on abandonment/cancellations are made solely by the Management and such a decision will not be made until the scheduled start time.
Seating is unallocated, so early arrival will ensure a better selection. The Box Office, Bar and Foyer will be open 1 hour before the performance begins.
We are performing at the height of summer, but please feel free to bring extra layers if you wish. Rugs and ponchos will be available for hire/buy.
There will be an onsite licensed bar and only alcohol purchased from here may be consumed at the venue.
Latecomers may not be admitted until there is a suitable break in the action.
Smoking and the use of mobile phones, cameras and other recording equipment is not permitted.
The Management reserves the right to refuse admission and make changes to the advertised programme.
Our venues are beautiful places and take a lot of work to look after, please respect this during your visit, and the environment of local residents when leaving the church.
The Management kindly ask that you take any litter with you when leaving the venue.
Guildford Shakespeare Company Trust Ltd.
Charity Reg No. 1139526 / Co. Reg No. 07458841
Reg. Office: Suite 5B, The Oast House, 5 Mead Lane, Farnham, Surrey, GU9 7DL